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Вот переписанная Refund Policy для Levani:
1. Our Commitment to You At Levani, we want you to love what you ordered. If something isn't right, we're here to make it easy.
2. Eligibility & Timeframe
- You may request a return or exchange within 30 calendar days from the date you receive your order.
- Items must be returned in their original condition — unworn, unwashed, with all tags attached and in original packaging.
- To initiate a return, email info@levaniwear.com with your order number and reason for return.
3. Return Process
- Email us and await return instructions with the correct return address.
- Securely pack the items in original packaging with all tags.
- Ship with tracking to the address provided. Items are at the customer's risk until received by us.
- Once received and inspected, we will issue a refund or exchange within 5 business days.
4. Shipping Costs for Returns
- If the return is due to our error (defective or incorrect item), we cover the return shipping cost.
- For all other reasons (change of mind, sizing), the customer is responsible for return shipping.
5. Non-returnable Items
- Items that have been worn, washed, altered, or are missing original tags or packaging.
- Items marked "Final Sale" or purchased during promotional events where sale terms were specified.
6. Refunds & Exchanges
- Refunds are issued to the original payment method. Your bank may take additional time to process the refund.
- Exchanges for a different size are offered depending on availability.
7. Contact Questions about returns? Email us at info@levaniwear.com